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  How WhatsApp is Revolutionizing the Hospitality Industry Digital transformation and the leverage of technology play an important role in today’s hospitality industry, especially in the post-pandemic era. Facing the challenges of labour shortage, the rising cost of operation, and the changes in consumer needs and behaviours, hospitality businesses need to pivot their services and products with the latest technology in order to keep their competitive edge. Whether it’s restaurants, hotels, tourism, or senior living services, staying informed of the industry trend and innovating with the help of technology are necessary to thrive. There are many benefits that technology can bring to the hospitality industry . For example, technologies like artificial intelligence (AI) chatbots can improve guest experience or mobile ordering via WhatsApp can increase efficiency. The impact of WhatsApp Business across the hotel industry is massive. This communication tool plays a crucial role in...

  Best PMS for Hotel Managing a hotel takes a lot more than you think it does! A Property Management System plays a very important role in keeping the hotels running with ease and comfort. It is vital for all the daily chores of a hotel business. It is thus very necessary for a hotel to get technically equipped and have software in place to tackle the property management work. Hotel Property Management Systems have come a long way to become one of the most essential technology tools for accommodation providers today. Simply put, a good PMS is considered the backbone for a hotel. Property management systems make it easier for coordinating the functions of the front office, guest management, sales, planning, and reporting. It allows property owners to manage front desk operations, rates and promotions, and customer loyalty data, consolidating the status of all hotel properties in one place. Benefits of using PMS for your hotel: ·       ...