What to Expect From the Hospitality Tech Sector in 2023
What to Expect From the Hospitality Tech Sector in 2023 Over the last 50 years, technology has been fuelling the hotel industry's growth with the first-ever implementation of Hotel Property Management Systems in the 1970s. Plus, with the emergence of several other solutions, hotels have gone digital, gained agility, streamlined operations, reduced errors, saved costs, and increased revenues. They have been able to match their guests' changing expectations with the right tools. In 2021-2022, technology was one of the critical elements that helped hotels across sizes, segments, and regions come out of the Covid-induced grim phase. For example, it allowed their non-guest-facing staff to work remotely per the restrictions. It also enabled them to run the show by streamlining operations with a significantly reduced workforce. Most importantly, technology helped them to drive efficiencies, revenues and guest experience. As the hotel industry enters 2023, dubbed as the m...