The finner

  How Technology Enhances Guest Experience in Aparthotels Why Is Guest Experience Important? The very core of hospitality is a great guest experience. It should also be central to your hotel operations because getting it right means that guests will talk positively about your hotel in online reviews, and even return to your hotel as loyal customers. A great hospitality experience is central to every successful hospitality business. Creating memorable experiences and getting it right increases the chances of customers returning while also growing revenue and generating marketing for the business. Hotels are always looking to perfect and improve the experience of their guests. After all, this is a vital part of their business. Technology is a driving factor in many industries, and this includes hotels as well. However, as a hotel owner or manager, you need to understand that you can use technology in two ways. You can provide on-site gadgets like smartphones and large smart TVs...